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How to Refer to Us

How to Refer to Us

In case of a medical emergency, psychiatric crisis, or if you are at risk of harming yourself or others, CALL 911 or seek the nearest emergency room.

If you need to reach us immediately, call us at 1-888-402-8949.
Licensed mental health professionals are available 24 hours a day, 7 days a week to assist you or your loved one.

Individuals seeking help, their loved one, and/or their healthcare provider can initiate the referral process and schedule a free assessment by calling us at 1-888-402-8949, 24 hours a day, seven days a week or by submitting a contact form.

Process for Professional Referrers

1. With patient consent, CALL US FIRST, at 1-888-402-8949.

2. Provide our admissions staff with relevant and available information about your patient.

Patient demographics includes:

  • Patient’s full name
  • Address
  • Phone number
  • Date of birth
  • Social security number
  • Insurance information
  • Current problematic behaviors
  • Mental health and/or addiction history
  • List of medications
  • Recent lab results
  • Pertinent medical history

3. Schedule a free assessment and/or we can complete a direct admission from your office.

For Adolescent Patients (ages 12-17)

  • Parents/guardians must complete the Parent/Guardian Packet.
  • We will also need any pertinent custody paperwork when appropriate.

Other Relevant Admissions Notes

  • Voluntary patients and/or their families are expected to coordinate the patient’s transportation to Saint Simons By-The-Sea.
  • Involuntary patients sent via a 1013/1014/2013 order – our admissions staff will help coordinate transportation.
  • If necessary due to medical history, unknown substances used, and/or if the potential patient has self-harmed or attempted suicide, we may recommend sending the potential patient to the nearest Hospital Emergency Room for medical clearance prior to a transfer to Saint Simons By-The-Sea.

Our Community Partners

Saint Simons By-The-Sea appreciates our referring providers in the community and your confidence in referring your patients to our behavioral health programs. We are committed to maintaining open communication with referring professionals as quality, accessibility and communication are key to successful treatment. With our mutual patient’s consent, we intend to keep you informed of your patient’s status throughout treatment.

Referral Source Feedback

  • “Many of the patients I refer to Saint Simons By-The-Sea have received treatment at other facilities in the area. Saint Simons By-The-Sea has consistently received accolades and praise from my patients as compared to the other facilities. As such, Saint Simons By-The-Sea is my first choice for inpatient care in the low country and golden isles area.” – Referral Source
  • “Thank you for all of your support with our active duty service members. By far our first choice for inpatient care.” – Military Installation Mental Health Professional
  • “I just had two of my patients return to me and they had a very positive experience. I will most definitely continue to refer to Saint Simons By-The-Sea!” – Referral Source

We're Here to Help

Looking for care for yourself or a loved one? Call us at 1-888-402-8949 to speak with an admissions representative about the next step in seeking treatment.